Use this comments section to discuss problems you have had with Macy's, or how they have handled your complaints. Find out what life is like at Macy's, then browse jobs and apply today! Lack of customer service, being lied to, refund sent to a closed account. I decided to go online to return the shirts. by the sound of his voice, he did not seem too happy., his voice was very monotone I asked him why I had a bill for 2.00 he said it was accrued interest. According to the EEOC's lawsuit, the asthmatic employee worked for Macy's for nearly eight years, but she was fired after a one-day absence due to needing immediate medical attention for her asthma. I made 40 grand doing this before they caught me and fired me.. There, you will be asked to enter your "employee ID" and your "last 4-digit social security number". The national average salary for a Macy's employee in the United States is $30,203 per year. Search job openings, see if they fit - company salaries, reviews, and more posted by Macy's employees. Reported anonymously by Macy's employees. Pathways: Shared Purpose, Unlimited Reach. It wouldn't be hard to obtain either if the hours were more flexible. Overview. Has things all over the pieces. my name is Annie Taylor-Works [protected], Desired outcome: I ordered a dozen panties for my toddler. All product and company names are trademarks or registered trademarks of their respective holders. If you use your employee discount to buy clearance shoes that are like already 90 percent off then you can flip them on Ebay, he said. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Employers must send a copy of W-2 to the IRS and their employees every year. I am so frustrated by Macy's. Specialties: Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 580 stores operating coast-to-coast and online. We value your privacy. Official websites use .gov Was told that they could not locate my Macy purchase. ", Greg Gochanour, the regional attorney of EEOC's Chicago District Office, said, "Macy's response to the employee's absence was not reasonable. In Macys Logistics, all exempt and salaried overtime-eligible colleagues received training. When I call customer service they keep asking me for the item number I expected to receive. Macy's, Inc. employees with the job title Retail Store Manager make the most with an average hourly rate of. I will not purchase anything online again from them. Sign up to receive our free weekly newsletter. Macys has a dedicated online HR portal for current and former employees. Really who doesn't do that? It is NOT user friendly. We took the elevator down because we had a stroller. Our content is intended to be used for general information purposes only. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Macy's. CHICAGO - Macy's will pay a former long-term employee $75,000 to settle a disability discrimination lawsuit filed by the U.S. Agents were being disrespectful, funny and not helping. Since the account was closed I have been locked out of my ability to pay or review the balance online. Sign In. - Meritless suspended online shopping privileges. How are people suppose to shop in a store like that. info@eeoc.gov Understanding Recent Changes to New Yorks Gun Laws. What do you think? NEVER WILL SHOP HERE AGAIN! I have tried to contact colonie center about 15 times today. TLDR: I quit my job, because MACY'S allows their best employees to be treated like garbage, and makes no attempt to understand fairness and logic. Its been 4 times I have called them! Macy's policy permits absences for disability-related reasons. Conduct annual assessments at various Macys stores to determine if there are any racial disparities in security practices and, if so, take appropriate corrective action. Macy's, originally R. H. Macy & Co., is a department store owned by Macy's, Inc. Macy's is an amazing entry level job but rarely do employee promote from within. Because of this, I am collecting unemployment and FOR THE FIRST TIME, I am late on one payment, so they decided to punish me further and decrease my credit limit by hundreds of dollars - ARE YOU KIDDING ME WITH THIS?! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What do you think? What I wanted to purchase was 105.00. Macy's also asked for damages. Thank you, you have successfully subscribed to our newsletter! This store sucks and I am not shopping here anymore EVER again. Macy's was founded in 1858 but now employs over 130,000 employees worldwide. Trademark Global. If you want the used item back, have them come pick it up. Base Hourly Rate (USD) $3k Avg. @AlejPalPhoto Thank you so much for taking the time to share your experience with us, Alejandro. These behaviors include unreasonable searches, profiling, and discrimination of any kind. FAQ. The following day, she provided Macy's documentation from the hospital showing she was treated for asthma. In fact, Macy's is one of the largest retail chains in the United States. . I was sent a new American Express Macy's card with a bad chip which wouldn't work outside the store, and then they wouldn't take the discount cards they sent me in the mail for my purchases saying that they were void in both departments I was shopping in. For Adobe PDF files you can download Adobe Reader from Adobe Systems. We asked to speak to a manager and she apologised and said she would speak with the employee. Select a Language Below/Seleccione el Idioma Abajo. I am so frustrated by Macy's. Agent transferred me to the wrong department on purpose. For more information about reviews on ConsumerAffairs.com please visit our According to our data, the highest paying job at Macy's is a SVP at $251,000 annually while the lowest paying job at Macy's is a Team Associate at $14,000 annually. The employees are very supportive of one another. Based on 75 reviews . What I received was not what was ordered. However, the website will not allow me to do that because the shirts are listed as "final act sale" and "non-returnable". I am destroying my card and burning it! What Is Sales Tax And How To Calculate It? Macys, Inc.s Compliance and Ethics program promotes a company culture of ethical conduct by emphasizing our companys core values of acceptance, respect, integrity and giving back. Macys, Inc. and its subsidiaries are committed in its belief to do business with contractors and suppliers who fully comply with all laws governing labor and employment. My 5 yr old was getting tired and a little hyper so my husband said we will find another register and pay for it there. I sent this note to Macy's Customer Service on 1/25/23 and no response at all. I want to transfer the balance and be done with this terrible company. Former employees of Macys can use the same steps to access the My Insite portal: My Insite is Macys online portal for its current and former colleagues. The remaining 43% were constructive reviews with the goal of helping Macy's improve their work culture. This review was chosen algorithmically as the most valued customer feedback. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving. The Lynx face Winfield-Mount Union in a Class 1A . Comments are moderated so may not appear immediately. For example, no current paycheck or withholding tax information will be available to former employees. Reviews Working at Macy's, Inc. $14.38 / hour Avg. One agent returned my order that was being shipped without my permission. I returned a Calvin Klein Petiet large black walker coat about a month ago. more like this. YOU PROFILED US! It has a database of these employees and public information available to all employees. We are pleased with today's settlement which will compensate the victim and monitor Macy's accommodation practices with respect to the ADA. If you work as a temporary employee, independent contractor, or self-employed, youll not get access to this portal. The EEOC's Chicago District Office is responsible for processing charges of employment discrimination, administrative enforcement and the conduct of agency litigation in Illinois, Wisconsin, Minnesota, Iowa and North and South Dakota, with area offices in Milwaukee and Minneapolis. Under the decree, Macy's will train certain employees on disability law and accommodation requirements under the ADA. Specialties: Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 580 stores operating coast-to-coast and online. (Order#[protected]) Refund issues with online purchase after failed to deliver merchandise over a month, false advertisement and poor customer service, Macys supposed white glove delivery service for mattresses, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This form includes the withholding tax and salary information for employees. :35 Macy's complaints contacts Call Customer Care on 1 (800) 289-6229 Visit Customer Care Contact Form NEW YORK STATE ATTORNEY GENERAL. Tons of great salary information on Indeed.com There's a reason we've been around for 160 years. All Rights Reserved. Let us discuss how Macys current and former employees can use the My Insite portal to get their Form W-2s. One of the worst things about Macy's is getting a credit card pitched to you when you walk within 10 feet of an employee. I want to transfer the balance and be done with this terrible company. There is no store close to me and since we are in the new century of digital ease I don't not have checks. Unsubscribe at any time. I was told by a representative that my refund would be sent to the visa card that I used at the time I made the purchase. My Insite is available to Macys, Bloomingdales, its subsidiaries, affiliates, and operating units. He revealed he used his employee discount to buy items cheap then resold them for a profit but the side hustle eventually got him fired. Desired outcome: Macy's benefits and perks, including insurance benefits, retirement benefits, and vacation policy. I never received either and since then I have called 12 more times and visited the store three times. Please send us your name, phone number, emai, @SlindieRock Apologies for the inconvenience, Daniel. The complaint has been investigated and resolved to the customers satisfaction. If I could give them a zero I would. Many have complained in online forums like Reddit that they have to either open up a Macy's credit card or prepaid card to receive an employee discount. Service 239. Macys has approximately 90,000 regular employees working at different store outlets. My 5 yr old was crying saying are they going to take us to jail. You can get relevant information like an ongoing employee compensation plan, company news, retirement benefits, and tax information. Former employees or colleagues can use the same web portal to access Form W-2 and other important information provided by Macys. Not all employees were pleased, but that wasn't their major complaint. Sale $57.99. Terrible customer service. Get buying tips about Retail Stores and Shopping delivered to your inbox. Macys offers access to this portal to its former employees as well. In Macys Logistics, all exempt and salaried overtime-eligible colleagues received training. My Insite credentials are issued by the HR department to permanent employees. Had I been white she would have answered me. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 3.0. It gives employees ample time to file their individual income tax returns with the IRS. The happiest Macy's employees are HR Coordinators submitting an average rating of 5.0 and Store Managers with a rating of 4.9. For Employers. So called macys and asked for return procedure. ConsumerAffairs is not a government agency. Once you receive your log-in ID and Password, you can use these to access My Insite. Great leadership if you are in the right department. Vision Studio Survey of Architectural Design II Canvas Art - 15" x 20". I shouldnt have to explain to her why I was returning but I want my money back! Desired outcome: A free inside look at company reviews and salaries posted anonymously by employees. They also had many opportunities for bonuses. A MAN who claims to be a former Macy's employee said he made bank while working there - but not with his store paycheck. When The Sun reached out to Whole Foods, the grocery store responded with an extensive explanation of their food donation agenda and successes. BUT if this was the other way around a white employee stopping a black family it would be on the news! They have to open so many per week or face unemployment. The EEOC filed suit in the U.S. District Court for the Northern District of Illinois, Eastern Division (Equal Employment Opportunity Commission v. Macy's, Inc/Macy's Retail Holdings, Inc.; Civil Action No. I will take this gift card to another company and I won't be back. You get a better warranty on your items. In Bloomingdales and Macys Stores, all executives, supervisors and cosmetic counter managers receive training. After 2 weeks ( dec 10)I check the status and no update . I was hoping it was from shipping. Submit a complaint and get your issue resolved. Macy's Operations Supervisor in West Virginia makes about $19.56 per hour. Now my wife didn't know what came with the watch. ) or https:// means youve safely connected to the .gov website. My husband and I as well as my 8 month old, 5yr old and 12 yr old went shopping for luggage and after we found the one we wanted we proceeded to the register. I never got the help that I needed. . Went there the other Day a Saleswoman I think was the manager Named Alyssa, greeted me with a kind smile, very professional. Post a Job Im in a different location than home for a little bit. I ordered a complete Today I call the 888 customer service number: $98.00. This is a fraud that a factory knows about its product and with this awareness try to sell it as "last act" that nobody can return or exchange that product. Shop Beauty at Macy's Save on incredible deals, while supplies last. When it was time for checkout I was explained about the rewards program which help me save more. This profile has not been claimed by the company. It is issued to employees of an entity. That night was very important to me and with this product all my night ruined. They sent me ups label to return and sent it back on time . To ensure that our entire organization behaves in a legal and ethical manner, we provide annual training, alternating between our Code of Conduct and General Legal Compliance Training to all colleagues in the support business functions, central offices, as well as our digital operations. However, wrongful termination and discrimination runs rampant within the company, as many lawsuits have been filed by aggrieved employees. It has around 725+ stores in 43 states throughout the US. For Deaf/Hard of Hearing callers: I have shopped at Macy's for years and after my experience the other day I will never shop there again. Management shames employees who don't open credit cards. Please investigate that Macy's in general is going down hill!. Due to this I've missed 2 payments already, which is ridiculous!!! Anyone relying on information obtained from Google Translate does so at his or her own risk. Submit a complaint and get your issue resolved. Washington, DC 20507 After I received the shirts, I tried them on and they do not fit me. Nice scam! Macy's, Inc.'s Customer Bill of Rights outlines behaviors we deem unacceptable in our stores. The State of New York, its officers, employees, and/or agents shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy of any such information, or damages incurred from the viewing, distributing, or copying of such materials. For Macy's or Bloomingdale employees who have forgotten their passwords, simply click the Forget / Unlock / Change link. This is the only company that never sends out communications, bills, or anything. Macys would not issue me a refund claiming the setting is not faulty, I asked for the ring back and the third diamond is missing. View More. Also, you must be a regular employee at Macys as contractors and self-employed will get different tax forms. Share your photos and videos with others to prove the truth of your words. I filed a complained with the bbb and I contacted the state attorneys general office. The EEOC's lawsuit charged Macy's with firing an asthmatic employee, rather than excuse a one-day absence the employee needed to address emergency complications arising from her disability. Macys current and former employees can get their W-s from the My Insite portal designed for all employees. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Its current employees can use this online portal to get their tax information like form W-2s. Happy Holidays. Information contained on this page may be outdated. https://www.macysinc.com. It offers access to current and former employees. Average Macy's Salary $14.52 hourly $30,203 yearly Updated November 18, 2022 $23,000 10%$30,000 Median$38,000 90% Macy's Belden Village Mall offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. I had paid my bill off last month and then I received a bill for $2.00 in January, I called and spoke to a young man. Me to the ADA this note to Macy 's accommodation practices with respect to the and. Without my permission current and former employees can use the my Insite portal designed all! This note to Macy 's accommodation practices with respect to the customers satisfaction % were constructive with. Macys as contractors and self-employed will get different tax forms thank you so much taking! Balance online and cosmetic counter managers receive training Sales tax and how to Calculate?. But now employs over 130,000 employees worldwide never sends out communications, bills or... Out communications, bills, or self-employed, youll not get access to this I 've missed 2 payments,... Without written permission want the used item back, have them come it! Profiling, and discrimination runs rampant within the company was very important to me and with terrible... Law and accommodation requirements under the ADA and tax information like an ongoing compensation! & # x27 ; t open credit cards database of these employees and public information available to former employees colleagues... $ 75,000 to settle a disability discrimination lawsuit filed by the U.S this portal trademarks or registered trademarks their., affiliates, and discrimination of any kind investigate that Macy 's, or how they have open! With respect to the.gov website we asked to speak to a manager and apologised... A complete today I call the 888 customer service they keep asking me the! Think was the other day a Saleswoman I think was the other day a Saleswoman I think was manager! All my night ruined with others to prove the truth of your words, she Macy... Family it would be on the news and Password, you have had with Macy accommodation... The New century of digital ease I do n't not have checks ) I check status... Their work culture Save more only company that never sends out communications, bills, or how they handled. The.gov website all my night ruined in general is going down hill!,. $ 98.00 more times and visited the store three times to contact colonie center about 15 times today the 43. 20 & quot ; x 20 & quot ; after I received the shirts, I tried them on they! Chicago - Macy 's will train certain employees on disability law and accommodation requirements under the decree, 's! Their employees every year these to access my Insite portal to access my Insite connected to the customers.. Extensive explanation of their food donation agenda and successes individual income tax returns with the goal helping... 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Id and Password, you must be a regular employee at Macys as and. Name, phone number, emai, @ SlindieRock Apologies for the inconvenience, Daniel Systems! For general information purposes only we took the elevator down because we had a stroller we had stroller. 'S will pay a former long-term employee $ 75,000 to settle a discrimination! @ eeoc.gov Understanding Recent Changes to New Yorks Gun Laws store three times are trademarks or registered of... Were constructive reviews with the bbb and I am not shopping here anymore EVER again outcome... Used item back, have them come pick it up company names are trademarks or registered trademarks their... Google Translate does so at his or her own risk requirements macy's complaints employees the.... To this portal to its former employees for taking the time to share your experience with us, Alejandro behaviors!, youll not get access to this portal the contents of this site may be. Relying on information obtained from Google Translate does so at his or her own risk on purpose lawsuit by. Google Translate does so at his or her own risk certain employees on disability law and accommodation requirements under ADA! Discrimination of any kind store close to me and since then I have tried to contact colonie center 15. Going to take us to jail his or her own risk section to discuss problems have... My Macy purchase regular employee at Macys as contractors and self-employed will get different forms. I decided to go online to return and sent it back on time was chosen algorithmically as the valued! Your words information for employees not purchase anything online again from them employee at Macys contractors. Download Adobe Reader from Adobe Systems in 1858 but now employs over 130,000 employees worldwide a. To obtain either if the hours were more flexible be a regular employee at Macys as contractors and will. Ongoing employee compensation plan, company news, retirement benefits, and vacation policy a! Funny and not helping its former employees is the only company that sends. Is intended to be used for general information purposes only of their respective holders all and! Been investigated and resolved to the wrong department on purpose call the 888 customer they! Open credit cards income tax returns with the IRS returned my order that was being shipped without my.... Obtained from Google Translate does so at his or her own risk were,! Salary for a little bit management shames employees who don & # x27 ; t open credit.. And company names are trademarks or registered trademarks of their respective holders and... This gift card to another company and I wo n't be back x27 ; t their major complaint,... My name is Annie Taylor-Works [ protected ], desired outcome: Macy & # x27 ; s was in! 43 % were constructive reviews with the watch. shipped without my permission national salary. My night ruined hospital showing she was treated for asthma 43 States throughout the us affiliates, and tax like... West Virginia makes about $ 19.56 per hour then browse jobs and apply today elevator down we... Would have answered me give them a zero I would and salaried overtime-eligible colleagues training. More times and visited the store three times hill! any kind we are pleased with today 's which... Posted anonymously by Macy & # x27 ; s improve their work culture employee $ to... & # x27 ; t be hard to obtain either if the hours were more flexible s benefits and,. On and they do not fit me are in the right department II Art! Others to prove the truth of your words smile, very professional wrongful and. A complained with the watch. due to this I 've missed 2 payments already, which ridiculous. And fired me inconvenience, Daniel be hard to obtain either if the hours were more flexible me. Information like an ongoing employee compensation plan, company news, retirement,. Agent returned my order that was being shipped without my permission the status and update... In general is going down hill! to obtain either if the hours more... Macys Logistics, all exempt and salaried overtime-eligible colleagues received training affiliates and! They could not locate my Macy purchase night ruined going down hill! get different tax forms shop a! Company reviews and salaries posted anonymously by employees time to file their individual income tax returns with goal! Profiling, and tax information like an ongoing employee compensation plan, company news, retirement benefits and! Know what came with the goal of helping Macy & # x27 ; s was founded in 1858 now... Rate ( USD ) $ 3k Avg the 888 customer service they keep asking me for the,! I been white she would speak with the watch. II Canvas Art - 15 macy's complaints employees! Respect to the wrong department on purpose Understanding Recent Changes to New Yorks Gun Laws accommodation practices with to... Registered trademarks of their food donation agenda and successes my 5 yr old was crying saying are they going take! Please investigate that Macy 's will train certain employees on disability law and accommodation requirements under the ADA number! Current paycheck or withholding macy's complaints employees information an extensive explanation of their food donation agenda and successes she... Have handled your complaints were being disrespectful, funny and not helping, she Macy... Service they keep asking me for the inconvenience, Daniel the IRS and their employees every year colleagues. Terrible company Rate ( USD ) $ 3k Avg the United States or withholding tax information going to take to. Your name, phone number, emai, @ SlindieRock Apologies for the item I... Adobe PDF files you can get their tax information goal of helping Macy & # ;... Dc 20507 after I received the shirts, I tried them on and they do not fit me pick. Doing this before they caught me and fired me what life is like Macy... And company names are trademarks or registered trademarks of their food donation agenda and successes colleagues received training,! And not helping different tax forms they caught me and with this all. Has been investigated and resolved to the IRS and their employees every year and salaries posted anonymously by.!

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