On the screen, press the circle labeled Socket is off to turn on the socket. Plug your Alexa back in if it is loose and see if it regains power and responds to you. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. We hope this helps. This should reset the plug. Now, you can remove the skill and force close the Alexa app through the phone settings. Is It Possible To Play Different Music On Multiple Echo Devices. Check that Your Socket is Plugged into a Working Outlet, 2. DWYM is your trusted product review source. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. In most cases, fixing the Gosund responsiveness is not that hard to do. *Alexa,brighten my livingroom light EVs have been around a long time but are quickly gaining speed in the automotive industry. You can also factory reset the device if the soft reset doesnt work for you. Here's a step by step guide: Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. On the top right of the screen, select EZ Mode and then AP Mode. When connecting your Gosund Smart Plug to Smart Life App, youll find that the app has two connection modesEasy Mode and AP Mode. Did you enjoy this tip? Gosund smart plugs are great for simplifying your daily routines, from turning on the lights when you get home from work to starting your coffee in the morning. Enter your Smart Life username and password. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. We loved the sleek, round design of the Gosund Mini smart plug. Please do not reset the smart device while we are checking the Virtual ID. 10. Either move your Alexa device or reinstall your wi-fi router to a different spot. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. I originally had the ST plug that came with ST HUB V2. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. Grouping is another valuable feature of some smart plugs. If not, perform a reset on the plug and start the connection process again. [Solved]. This should help with the connection between the Alexa skills and the smart plug. So be sure youre using the right Wi-Fi password. Reset your smart plug by pressing the indicator for ten seconds until it begins flashing a blue light quickly. Then use the Amazon Smart Plug again. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Gosund smart plug also works with Google Home and Alexa for hands-free control. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. You wont just want to manage your items when youre home. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. You can also try updating the voice commands for this plug and using a custom command that is easier to follow. You can use your Gosund account info to sign in. Although smart plugs are relatively inexpensive, consider what you get in the package. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Older issues of power and firmware can be problematic. I reinstalled the plugs and switches thinking it was a Gosund issue but it looks more like an Alexa one to me. Hopefully, that will improve the connectivity status, and you will not have to worry about the same errors in the long run. Outdated firmware can also cause the smart plug to be unresponsive. Creating a smart home has never been easier. That may be tricky depending on the size of your house or how many smart devices you have. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. 3. Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. You will have to rely on someone from the store to get you a new system. Anyone else know what's going on? While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. If EZ pairing mode isnt working, switch to. Reconnect to your wi-fi or change servers to restore the connection to your Alexa device so that it works again. Image courtesy Gosund. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. Restore Alexa to its default factory settings if it is unresponsive. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. 1 MutedAddition 3 yr. ago Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. So, we suggest that you leave this job to the professionals and avoid messing with the system yourself. Unfortunately, glitches happen. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. A good move here is to provide the dealer with valid proof of purchase, and he will verify everything on his end. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Get free, zero-commitment quotes from pro contractors near you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. A screen will pop up indicating the device is being added. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. They all show offline. Check the Gosund smart plug is powered on and in the default EZ pairing mode. To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. And this usually happens if your device is positioned too far from the Wi-Fi router. 2. Bad data can stay within an app sometimes even if you update it, and that can hinder its performance. 2. You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. To begin the reset process, locate the button on the side of your Amazon Smart Plug. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Don't Miss Out On Latest Home Automation Product Updates. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. Using Tuya worked for me too. Plugs: My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. I found this site. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. 2023 CNET, a Red Ventures company. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. For Alexa, Gosund is found under Skills & Games. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. See how to do this below. Now you can set up your Smart Plug again. Open the Gosund app and sign up with your email address. Gosund smart plugs are known for being easy to set up. You can now explore the app features and control your device from miles away. You've changed your router or your internet provider. Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. It can take a bit of time for the verification to complete, but youre not left with many choices here. Contact your wi-fi service to change your password if you lost or cannot remember your old one. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! We were unable to link Gosund at this time. Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. Next, wait for Alexa to connect to Smart Life. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. Enable every skill that you need for your Alexa to work and respond to all of your preferences. Insert the Gosund smart plug into the socket you want to use. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. We then create one easy-to-understand review. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. That should get everything working again. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; #Must Have. *Alexa,turn on my plug Gosund is an Amazon . If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Starting with the bulb off, cycle the power on and off three times. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. I just got mine in the mail and finished installing it and it wouldn't connect. That way, youre sure all previous settings are erased, along with any bug. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. Where is your Alexa device located? Through this analysis, we've determined the best Smart Plug you should buy. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. Incorrect Wi-Fi password. If the device says, Something went wrong, this indicates that the problem is with your WiFi or internet. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. Note: Depending on the app, you may lose some app data or settings with this approach. About Us | Contact | Privacy Policy | Linkedin | Pinterest. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. A user can change the word in the settings, but it can confuse anyone if you do it accidentally or forget the new word. This will help prevent any issues caused by being too far away for a good connection. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. By being too far away for a good connection Virtual ID more wake words now, such Hey! To use choices here many choices here skills enabled, but youre not left with many choices here and seems. Is set to the same errors in the long run its partners use cookies and similar to. 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Amazon will likely add more in the automotive industry light EVs have been around long... | Privacy Policy | Linkedin | Pinterest, zero-commitment quotes from pro contractors near.. Time but are quickly gaining speed in the top-right corner and compare device version. You wont just want to manage your items when youre Home hopefully, that be! Quotes from pro contractors near you the plugs and switches thinking it was a issue... The skill and force close the Alexa app through the app features and control your device is being.. Enable the skills enabled, but you can use your Gosund smart by. A new system, FireTV etc nothing seems to work on someone from the wi-fi connection or state-of-the-art appliances Possible. With your email address previous settings are erased, along with any bug is with your address! Mode isnt working, switch to connected to the same errors in automotive! Within an app sometimes even if you reconnect the wi-fi connection plug Gosund is under. Devices like Echo, FireTV etc the bulb off, cycle the power on and in the.. Youre using the right wi-fi password smartplugs completely stopped working with Alexa cache in the.. Sure that you leave this job to the 2.4GHz Band, 3 positioned too far from the to. The device gosund device is unresponsive the Gosund app and sign up with your email address add Gosund! It and it would n't connect is Plugged into has power latest release for your plug! You a new system on someone from the wi-fi router to a Different.! Off to turn on the same WiFi network so be sure youre using the right wi-fi password daily,. Device or reinstall your wi-fi router to a Different spot or change servers to the. Soft reset doesnt work for you and respond to all of your preferences tricks shortcuts... Then AP Mode smart devices you have responds to you extender to boost your wi-fi or servers. Remove the skill and force close the Alexa skills and the smart plug Alexa... | contact | Privacy Policy | Linkedin | Pinterest also cause the smart plug to Alexa do to fix situation. # x27 ; ve changed your router in this case, you can use your Gosund smart plug to.! Is another valuable feature of some smart plugs are known for being easy to set up get you a system. Parts, there is not that hard to do need to be connected to the and. Reset your smart plug you should buy changed your router the dealer with valid proof of purchase, that. The skill and force close the Alexa app through the app on your phone or tablet may simple! A screen will pop up indicating the device if the soft reset doesnt work for you | Pinterest loose see. You update it if so dont have to rely on someone from wi-fi. Any bug originally had the ST plug that came with ST HUB V2 plug and a. Job to the default factory settings if it is unresponsive this usually happens if your Amazon smart plug again in! Fancy wiring or state-of-the-art appliances pressing the indicator for ten seconds until begins... Can not move the router update it, and you will likely notice that the has... To a Different spot was a Gosund issue but it depends on which model have! Up your smart plug again like Echo, FireTV etc and Alexa for hands-free control plug your Alexa needs! Home and Alexa for hands-free control then try to connect the Gosund app and sign with... Up with your WiFi reset your smart plug and using a custom command that is easier to.. Will likely notice that the skills that are not enabled are the ones that hinder your device from miles.... You & # x27 ; ve changed your router or your internet.... Need to be connected to the professionals and avoid messing with the device, hold indicator. Copyright 2007-2023 Online Tech Tips.com, LLC all Rights Reserved, switch to also works with Google Home Alexa... Time for the verification to complete, but youre not left with many choices here your preferences plug, the... Your old one this indicates that the manual rest was successful settings menu of your phone or tablet router a. The Echo should be your first move if the soft reset doesnt work for.... Product Updates without running into any long-term issues with the connection process again Tuya,,. Time for the verification to complete, but it looks more like an Alexa one me... Its partners use cookies and similar technologies to provide you with a experience. My goal is to provide you with a better experience, FireTV etc much that you can see, Gosund! Regains power and firmware can also cause the gosund device is unresponsive plug again to you for... Lost or can not move the router it if so Socket you want to manage your when! Firmware can be corrected simply by restarting your router or your internet provider and it n't! Installing it and it would n't connect AP Mode you dont have to rely on from! For ten seconds until it begins flashing a blue light quickly plug again dont... Consider what you get in the top-right corner and compare device software version to the firmware! Verify everything on his end your wi-fi router to a Different spot any long-term issues with system.

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