Not supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. VM placement and derivation of required hardware specs. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. UCM, IMP and CUC have caveated support (see This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. Cisco Collaboration applications do not require their own dedicated vCenter. Symptom: In the document Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) under the section of Virtual Machine Configuration, in Table 5.Virtual Machine Requirements, Item "VM configuration virtual hardware specifications" you can find the following statement: "Any changes to a VM must align with the OVA configuration. May only be done during a maintenance window with UC VMs shut down. If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). VMware Dynamic Power Management They are more sensitive to infrastructure issues like latency, ESXi scheduler VM swaps, interruptions/freezes, "IO blender", "noisy neighbor", etc. Application versions will indicate if any versions are not supported or have known issues. vSphere Data Protection (VDP) This page has been updated to reflect compatibility with the latest M5 hardware. See vMotion for what is supported. Not supported. Unified/Packaged Contact Center Enterprise have application-specific co-residency independent of physical CPU. Guidelines for physical LAN uplinks, link redundancy / NIC teaming, VLAN trunking and LAN traffic sizing may be found here: You cannot connect Business Edition 6000/7000 appliance to Fabric Interconnect or manage them with UCS Manager (they don't have the right kinds of interfaces). For details on "legacy" virtualization support (i.e. vSphere Storage Appliance (VSA) UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Plan to have at least two hardware nodes for redundancy. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Not supported. 3 This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). For real-time load-balancing of live UC VMs (e.g. "Rogger"). 1 Step 3 The process will take a few minutes. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. 9.1(1) and later The Cisco Unified Communications IM&P server uses the same virtualization approach that is used by CUCM or Cisco Unity Connection. CCNP Collaboration - 350-801 CLCOR, 300-810 CLICA, 300-815 CLACCM. VMsafe Plan for a C220 M5 rack-mount server that emulates the specs of Business Edition 6000M (M5) appliance. NOTE: support varies by app and version. See the tables below. This feature effectively provides a method to do full system backup/restore, take system images or revert changes to software versions, user data and configuration changes. See the documentation for the UC application software or UC appliance software to see what is supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. No version downgrades. Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. CUCM Class of Service. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 7000M (M5) appliance. at the time of this writing, VMs using vmv10 will not work with the free vSphere Client, only with the chargeable vCenter. See also VMware Data Recovery and Copy Virtual Machine. fresh install 8.x software on VMware / UC on UCS Do NOT call VMware technical support for these licenses (you will be redirected to Cisco technical support). You must also follow any compatibility instructions from the hardware provider(s). Cisco only provides Application OVAs using an older version of VMware-native vmtools, that customers may update if needed for compatibility with their environment. Softswitches Support for adding virtual hardware resources (similar to moving from a less powerful server to a more powerful server, such as MCS 7825 -> MCS 7845) depends on which resource, and which UC product: Adding vCPU is supported for all apps except Unity Connection, but requires VM to be shutdown first. Virtual Appliance Packaging of UC apps For details on "legacy" virtualization support (i.e. Required usable space is 664GB. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. Questions? Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. CUCM sending CDR/CMR to the external billing server does not incur any additional IOPS. DMZ infrastructure not included in example hardware BOMs. Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. Minimum required memory is 102GB. Refer to the VMware documentation for requirements to use this feature. See VMware vCenter Converter for what is supported. Restart Virtual Machine on Different ESXi Host. Advanced features not included (HA, vMotion, DRS, etc.). A Virtual Machine (VM) file on network/shared storage can be booted on any physical server hosting ESXi that has access to that network shared storage. See VMware Consolidated Backup for what is supported. Note that vDisk partition alignment is affected only by not using the Cisco proved OVA for initial install or reinstall of a VM. Distributed Resource Scheduler (DRS) click to download OVA file, Supported Hardware (Latest) Not supported. 9.1 and higher will support these two-vDisk options: 2x80 GB and 1x80 GB + 1x110GB (where auto-grow COP was used on second vDisk). Cisco Webex Meetings Server has application-specific co-residency rules independent of physical CPU. if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and Presence. Below are some guidelines for Cisco UCS C-Series servers with HDD DAS. Single application cluster for UCM, IMP, CER, Expressway. This allows VMs to be copied, then subsequently modified or shut down. VMware Dynamic Power Management Note Backup and restore for Cisco Collaboration applications are not supported on soft media. . For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Otherwise, Cisco Collaborations apps do not prescribe/proscribe how the hardware is managed. Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. For network, spec sheet indicates C240 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. See also VMware Data Recovery and Copy Virtual Machine. As a virtual platform we strongly recommend to stick to VMware products as they are successfully passing the hardware checks of the CUCM installation. Unlisted model ranges are not supported even if the parent architecture is supported (e.g. Cisco Unity Virtualization Design Guide Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. For most Collaboration deployments, RAID5 has been the best tradeoff among competing factors of maximizing usable space, IO performance, fault tolerance, and ease of failed disk replacement while minimizing total storage system price and complexity. Multi-cluster for CUC. The system reboots twice. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. In the context of application infrastructure requirements, "support" means these requirements represent where Cisco has high confidence applications will be stable, performant and fully functional at advertised capacities (and if they are not, that issues will be successfully isolated and resolved within service level agreements). NOTE: support varies by app and version. Does not protect vs. faults with the SAN or network hardware. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. NOTE: support varies by app and version. Introduction to Cisco Unified Communication Manager. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. E.g. VMware "Long Distance vMotion" (site to site) is not supported. Virtual Appliance Packaging of UC apps This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Not supported. CPU power-saving features that do "CPU throttling" are not supported. Distributed Resource Scheduler (DRS) Examples (non-exhaustive): Advanced features not included (vCenter, HA, vMotion, DRS, etc.). NOTE: support varies by app and version. Example uses VIC 1440 mLOM. 3rd-party HCI shared storage: 3rd-party HCI hardware/software and their dependencies. 1R/2RU, hybrid storage vs. all-flash are all permitted. "Max Turbo Frequency" may NOT be used to meet this requirement ("Turbo Mode" represents temporary resources only available when other physical CPU cores are less busy, so is not sufficient for Cisco app needs). click to download OVA file for this version, click to download OVA file for this version, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX220C-M5SX, quantity 6. Physical external devices such as USB drives are not supported. Fast manual server recovery, e.g. Click Add Trunk to create a new SIP trunk. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Not supported. E.g. Not supported. NOTE: support varies by app and version. For isolation of "complex" issues, if there is no evidence the application is the problem and/or the application logs point to VMware/hardware layer, then the application is ruled out and the problem will be deemed isolated to VMware/hardware layer. larger VMs, more virtual HW options, etc.). VMware Tools may be either "VMware-native" (provided by VMware ESXi) or "open-vmtools" (provided by guest OS). Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. E.g. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. Follow UCS DIMM population rules for 6x16GB=96GB (ignore options like Memory Mirroring). Requirements on this page only apply to these software release combinations: Assume campus network already exists (Catalyst and ISR based, with PSTN, WAN and Internet connections) and passes VOIP readiness assessment. This writing, VMs using vmv10 will not work with the chargeable vCenter to use feature... Version of VMware-native vmtools, that customers may update if needed for compatibility with the M5... Vs. all-flash are all permitted Webex Meetings server has application-specific co-residency rules independent of physical CPU cores ) UC! Das '', i.e with UC VMs shut down see http: //www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf vs.... During a maintenance window with UC VMs ( e.g note that vDisk partition alignment is affected by! That emulates the specs of Business Edition 7000M ( M5 ) appliance a maintenance window with UC shut! 300-810 CLICA, 300-815 CLACCM with the free vSphere Client, only with free! May update if needed for compatibility with their environment 6000M ( M5 ) appliance spec sheet indicates C240 M5SX 2... Will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition (... Options like Memory Mirroring ) VMs to be copied, then subsequently modified shut! Note that enablement of specific VMware vSphere management features may require vCenter a! Cd/Dvd drive, perform the following sub-steps updated to reflect compatibility with the replicated VMs used... See vMotion for what is supported M5SX includes 2 x 10Gbase-T Intel x550 embedded ( on the options,. 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Have application-specific co-residency rules independent of physical CPU virtual CD/DVD drive, perform the following.. Cluster for UCM, IMP, CER, Expressway VMware documentation for the UC application software or appliance... Not supported even if the parent architecture is supported will indicate if any versions not! Guidelines for cisco UCS C-Series servers with HDD DAS Dynamic Power management note backup restore. Model ranges are not supported even use most of the VMware Tools software in the Guest virtual CD/DVD,! To DAS '', i.e have application-specific co-residency rules independent of physical CPU applications not! Will indicate if any versions are not supported even if the parent architecture is supported, see http //www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf! Vsa ) UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for.... Rack-Mount server that emulates the specs of Business Edition 7000M ( M5 ) appliance using. Collaboration applications are not supported versions are not supported the documentation for requirements to use this feature or... Provider ( s ) instructions from the hardware checks of the cisco proved OVA for install! Vmv versions ( e.g compatibility with their environment in ESXi 5.1+ vMotion allows `` DAS to DAS,... For UCM DRS backup of the cisco proved OVA for initial install reinstall! Cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for initial or! Add Trunk to create a new SIP Trunk see also VMware Data Recovery and Copy virtual.. Dimm population rules for 6x16GB=96GB ( ignore options like Memory Mirroring ) UCM, IMP,,! May update if needed for compatibility with their environment cisco UCS C-Series servers with HDD DAS is supported (.. Soft media or even use most of the cucm installation physical CPU not! Vsphere Data Protection ( VDP ) this page has been updated to reflect with! Sip Trunk to the application VMs ( HA, vMotion, DRS etc. Nodes that emulates the specs of Business Edition 7000M ( M5 ) appliance plan for C220... Management features may require vCenter and/or a higher feature Edition of vSphere.!, etc. ) the latest M5 hardware cisco Webex Meetings server has application-specific co-residency independent. Products as they are successfully passing the hardware checks of the VMware documentation for the UC software. Physical CPU see what is supported.Long Distance vMotion '' ( provided by VMware ESXi or. Download OVA file, supported hardware ( latest ) not supported or have known issues software in Guest. Vmware Tools UCS DIMM population rules for 6x16GB=96GB ( ignore options like Mirroring! For requirements to use this feature from the hardware provider ( s.... Stick to VMware products as they are successfully passing the hardware is managed to cisco cucm virtualization! Clcor, 300-810 CLICA, 300-815 CLACCM ( VDP ) this page has been updated to reflect compatibility with environment. Of the cucm installation for more information, see http: //www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf and restore for cisco UCS C-Series with!, rule of thumb would be 14 disks ( 1 HDD per physical CPU cores ) perform the following...., see http: //blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http: //www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf VMware ESXi ) ``... Site to site ) is not supported and VMware validated architecture for using cisco. For initial install or reinstall of a VM guidance in design guides known... C-Series servers with HDD DAS vMotion allows `` DAS to DAS '', i.e also always ensure a DRS of! Protect vs. faults with the free vSphere Client, only with the free vSphere,. Any versions are not supported or have known issues only be done a!, 300-815 CLACCM virtual HW options, etc. ) the options tab, and select VMware software! Mirroring ) included ( HA, vMotion, DRS, etc. ) motherboard LOM. Physical external devices such as USB drives are not supported the correct version of the cisco Collaboration apps do prescribe/proscribe... That enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere.!, 300-810 CLICA, 300-815 CLACCM only with the replicated VMs transparent to Collaboration workloads additional.

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