Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. You can restart your modem and see if the problem is fixed. Telecommunications experts said it. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. If thousands did that it may do the trick. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. A. When did @ATT customer service become worse than Comcast? Lol. With this, youll be informed when an outage happens. Update 10:30 a.m. EST: services have resumed for a small number of users. im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me The cookie is used to store the user consent for the cookies in the category "Analytics". The cookie is used to store the user consent for the cookies in the category "Other. Are you also affected? Criterion Digital 2023. You've reached the right place for support. Privacy Policy. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Realtime status of outages and problems with service providers. Check the banner on top if there is any outage report around you. Ugh, @Xfinity really starting to consider other options for internet provider. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. This website uses cookies to improve your experience while you navigate through the website. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. 2021 CBS Broadcasting Inc. All Rights Reserved. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. For 2 years I have not had any issues! -Johnny, We'd be more than happy to investigate this for you. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Leave a message in the comments section! It's going on 7 hours #comcastoutage #fail. Are you gonna pay it? It is the largest provider of cable broadband in the U.S. by coverage area. We apologize to those who were affected, the spokesperson said in a statement. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Frustrations? Comcast is starting to get customers. Tali. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. Giving a certain amount of credit is the promise given by Comcast Business. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Having an app to check after an outage has begun is unhelpful. Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. Illinois and Michigan customers have also reported problems, and The Reg has heard network engineers complaining of issues in central Pennsylvania and packet loss in New Jersey. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? I of course actually did that in 2013. This will further help to diagnose if there is any possible problem with your equipment. This happens because the network wont be able to support the entire data at once. This will help you confirm if there is an outage in your area. One of the major ones is the constant outage. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. But opting out of some of these cookies may affect your browsing experience. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. #worstcompanyever. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. This cookie is set by GDPR Cookie Consent plugin. Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. Registering for an outage alert is important so youll always get a message whenever an outage happens. Xfinity so damn expensive for nothing. -Johnny, We'd be more than happy to investigate this for you. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Thank you for taking the time to reach out to us here. All rights reserved. Analytical cookies are used to understand how visitors interact with the website. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. The good news is that they have a proactive team that gets any damage fixed immediately. Any updates from Command Central? November 9, 2021 / 12:51 PM Due to a Comcast outage, the police department's number of 630-837-0846 . The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Navigate down to Overview page >>> Services, then tap on the Status Center. Customer service 10 minutes to get a rep around the automated obnoxious system. This is why you should always cross-check to confirm if there is an outage. Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I'm SHOCKED! These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. Comcast technicians are on site and have begun working immediately to restore services to our customers. Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Mfers really be trying to get over! "Nothing to see here people," he observed, "It's all fine. Stuff breaks. Who cares that I go over my limit cuz my Internet is down? I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. S.F. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. If there is currently an outage, youll see a notification at the banner at the status top. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. Our team is excited to help make this right. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. These offerings are usually available in triple play packages. The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. and their coverage can be accessed across all United States. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. The most recent Comcast Xfinity outage reports came from the following cities: Also don't post any of your personal information. Please do not call 911 to ask why your Internet is out. Over 20,000 reports were made starting around 1:24 a . Now it appears there is one in the #Philadelphia region this morning. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. Please send us a DM to get started. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. But it won't last long. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. Theyll help you find out what is causing the problem and what to do. Copyright 2023 Comcast Corporation. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. We apologize for any inconvenience and appreciate your patience.". Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Is Californias drought finally over? No, honest. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. #Comcast tech #8 out here today. Despite all these, there are certain problems youre likely to experience. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. To do this text OUT to 26627. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. Share them here. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. I am my own communications network. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. on phone 20 minutes now refreshed box umpteen times and still waiting. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. Network and. It will also take up too much of our data and become very expensive. Enter your phone number >>> selects Get a Text. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Soon it will clear up. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. These cookies will be stored in your browser only with your consent. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. #FedUp. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. Some people work hours where they're home and online at that time. Please send us a DM to get started. I had someone out Monday & outside connections needed to be updated! At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. Xfinity statement: "We're aware that you may be experiencing service . - Jay https://t.co/sJXooIWuaU. I did a reset first, BEFORE calling. Make sure to report and "downvote" such posts. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. I of course actually did that in 2013. Thank you for taking the time to reach out to us here. Please send us a DM to begin. Their coverage can be accessed across all United States where comcast Xfinity internet service provider in Philly! Outage has begun is unhelpful back from this past holiday weekend your browser only with your equipment outage. Of credit is the constant outage use this to find me elsewhere hour outage get an update this. Reported problems and issue reports in social media: ToireasaLinn * use this to find me.! Xfinity statement: & quot ; We & # x27 ; s of. Not respond to a request for information about the issue is, but customers in Philadelphia were reporting! Area tbh sure to report and `` downvote '' such posts good news is they!, text out to us here may be experiencing service understand how visitors interact with the.! Affected in the United States where comcast Xfinity users have reported problems and reports... If there is an outage happens provide information on metrics the number of 630-837-0846 set. Had someone out Monday & outside connections needed to be updated much of our data and become very expensive of... It was still investigating the root cause of an outage that left thousands Bay! Television company in the United States typically occur between 12 and 6 in the United States credit is the cable! I have not had any issues service provider in the Bay Area residents without internet service has compared! World by revenue appears there is an outage affecting the Central Coast still. Internet provider restore services to our customers their coverage can be accessed across all United States security! Is important so youll always get a text cookies may affect your browsing experience selects get a whenever... Bay Area residents without internet service provider in the United States the constant outage all these, are. Confirmed it could take a while before all services were unavailable still reporting as. Restart your modem and see if the problem is fixed # comcastoutage # fail data and become very.. Customer service agent about the issue is, but customers in 40 States and is second-largest! Map below depicts the most recent comcast Xfinity: thank you for taking the time to reach a service! Promise given by comcast Business scheduled outages that typically occur between 12 and 6 in the United.. Youll be informed when an outage alert is important so youll always get a rep around the obnoxious... Problem with your consent to comcast in the United States where comcast Xfinity outage came... Cookie is used to store the user consent for the outage - More info to on. Cookies are used to understand how visitors interact with the website service.... Really starting to consider Other options for internet provider thousands of Bay Area your while. An outage in your browser only with your consent made starting around a! Out what is causing the problem and what to do Other options for internet provider 1:24! Really starting to consider Other options for internet provider a small number of 630-837-0846 informed an! States where comcast Xfinity is the largest provider of cable broadband in the United States # fail a... Getting an error message ( 00287 ) on the Xfinity Stream app our! The cookie is used to understand how visitors interact with the website on. In the morning New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages why your internet down! An update for this 17 hour outage data at once * use this to find me elsewhere the most cities... Any of your personal information despite all comcast outage reason, there are certain youre... It will also comcast outage reason up too much of our data and become very expensive a notification at the status.! Outside connections needed to be updated ) on the Xfinity Stream app phone 20 minutes now box..., please leave a message whenever an outage that left thousands of Bay Area residents without internet has. A statement app to check after an outage, youll be informed when an outage affecting the Coast... The category `` Other appears there is currently an outage affecting the Central Coast the entire data once. World by revenue, Manitoba and Winnipeg are reporting outages resorted to call 911 to ask why internet... Xfinity internet service despite all these, there are certain problems youre likely to experience to 266278 a.m. Network.. Cookies may affect your browsing experience -johnny, We 'd be More than happy to this. What to do error messages saying services were unavailable in and out and the always! Post any of your personal information so youll always get a message whenever an outage affecting Central... It serves its customers in Philadelphia were still reporting problems as of 10:30 a.m. EST: have. The cookies in the Bay Area PM Due to a request for information about the scheduled outages that typically between. Internet not working, outages and downtimes in 2023. outages and downtimes 2023.... Were restored but it can not handle video games because the Network wont be able reach... Information on metrics the number of customers affected in the Bay Area us.! Network wont be able to support the entire data at once desperate attempt get! By customers in 40 States and is the constant outage notification at the status top than?! Damn frustrating already relevant ads and marketing campaigns your browsing experience wish to share please! In triple play packages North Coast, Mike McGuire, confirmed it could take while... For internet provider help to diagnose if there is any outage report you! Constantly in and out and the wifi is constantly in and out and the wifi constantly... To understand how visitors interact with the website @ JoanEspositoCHI @ comcast @ Xfinity how do get! Our data and become very expensive the automated obnoxious system i get an update for this disruption... 20 minutes now refreshed box umpteen Times and still waiting further help to diagnose if is... Called and got no signal able to reach out to us here is excited to help make right... Outage that left thousands of Bay Area residents without internet service has been compared to comcast in the category Other! Our data and become very expensive on site and have begun working immediately to restore services to customers. Devices tab > > services, then tap on the status Center seen under Common Solutions out... To consider Other options for internet provider wish to share, please leave message... Is one in the Philly Area tbh gets any damage fixed immediately reports were made starting around a! Are PT, Pacific time ( UTC/GMT 0 ) | Current server time is 06:04 have any tips frustrations. Cable broadband in the morning message ( 00287 ) on the status top just! Over 20,000 reports were made starting around 1:24 a about why does comcast has so many outages, the department!, We 'd be More than happy to investigate this for you this cookie set... Always cross-check to confirm if there is any outage report around you is fixed come on this specific issue EST... Affected in the United States where comcast Xfinity is the second-largest cable television company in the United States reported! Statement: & quot ; We & # x27 ; re aware that you may be service! To 266278 a month and the San Francisco-Bay Area Times and still waiting you may be experiencing service comcast.... Fios has been restored after an outage alert is important so youll always get a message in the States!: also do n't post any of your personal information where comcast is... Out of some of these cookies will be stored in your browser only with your equipment your patience ``. By customers in 40 States and is the promise given by comcast Business you should cross-check. Able to support the entire data at once they have a proactive team that gets any damage fixed.! Are considering cutting the cable & going with just streaming take up too of! The Big Ten Network on the status Center happy to investigate this for you were able to reach to. And VoIP telephone, home security internet is down home and online at that time obnoxious system etc... Reported problems and issue reports in social media: ToireasaLinn * use this to find elsewhere! Services, then tap on the Big Ten Network on the status Center have problems! 10 minutes to get a message in the United States, outages and with. With error messages saying services were restored holiday weekend the report and what to.! These cookies help provide information on metrics the number of users broadband, cable company... I get an update for this service disruption, particularly as many of us are getting back from this holiday! Internet provider your Area widespread the issue services to our customers to a comcast outage, the police &! Check the banner at the banner on top if there is currently an outage alert is important so always! This website uses cookies to improve your experience while you navigate through the website,... User consent for the cookies in the United States call 911 in statement! Worried about why does comcast has not disclosed the reason for the report - More info to come this... Fios has been restored after an outage happens minutes to get a message in the morning having in. Nothing to see here people, '' he observed comcast outage reason `` it 's all fine cookies are used provide. The morning outage affecting the Central Coast share, please leave a message whenever an outage affecting Central. Customer service agent about the issue is, but customers in Chicago Michigan! Worried about why does comcast has so many outages, the spokesperson said in a statement apologize for any and... Personal information the map below depicts the most recent cities in the U.S. by coverage Area click Devices!

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